Shipping & returns

Returns & Exchanges

FRESH Boutique 4 Girls is committed to proving the highest quality products while offering unprecedented customer service.  Your satisfaction is our top priority.

Return Policy: 30 Days

FRESH understands that sometimes materials look different in a photograph verses the real item. This is why we work hard to find the best products possible. We value our customers and expect them to be satisfied with the merchandise we sell and the service we provide. If at any time within the first 15 days you are not satisfied, you may send your purchase back for an exchange or refund. We offer a refund in the original form of payment. After 30 days all online sales are final. Items must not have been worn, altered or washed and must have the original tags attached. All shoes must be in their original box. All sale, jewelry, undergarments, swimwear, hair, tights & socks, open or used cosmetics and custom items cannot be returned or exchanged. We regret that we cannot refund shipping and handling charges for returns or exchanges. Please email FRESH@freshboutique4girls.com for a return code.

Items purchased in store must be returned back to the store.

Please call us or email us before ordering if you are not sure of a size or need additional information.

Sizing:

We carry a wide range of apparel and shoes by different designers. If you are unsure of the size to order, please feel free to contact us at FRESH@freshboutique4girls.com

How do I return my product:

Please email FRESH@freshboutique4girls.com for a return code.

Please send the items you would like to return to:

FRESH

1201 Herr Lane

Suite 155

Louisville, KY 40222

If you are shipping an item over $75 you should consider purchasing shipping insurance. We do not guarantee that we will receive your returned item.

WE CURRENTLY SHIP ONLY IN THE UNITED STATES. IF YOU REQUIRE INTERNATIONAL SHIPPING PLEASE EMAIL FRESH@freshboutique4girls.com

When will my order be shipped?

Orders will typically be processed and shipped within 48 hours. You will receive a shipment confirmation when your order has shipped and tracking information within 48 hours of shipment. If an item is unavailable you will be notified within 24 hours.

How much is Shipping?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the checkout page where you will be offered shipping methods and pricing.

Gift Wrap:

All orders are shipped in tissue paper with a turquoise overwrap and FRESH seal. This makes for a very nice presentation. A small gift card can also be added.

 

 

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