General terms & conditions

Returns & Exchanges

FRESH Boutique 4 Girls is committed to providing the highest quality products while offering unprecedented customer service.  Your satisfaction is our top priority!

Payment Methods: Visa, MC, AMEX, Discover & Paypal

Return Policy: 30 Days

FRESH understands that sometimes materials look different in a photograph verses the real item. This is why we work hard to find the best products possible. We value our customers and expect them to be satisfied with the merchandise we sell and the service we provide. If at any time within the first 15 days you are not satisfied, you may send your purchase back for an exchange or refund. We offer a refund in the original form of payment. After 30 days all online sales are final. Items must not have been worn, altered or washed and must have the original tags attached. All shoes must be in their original box. All sale, jewelry, undergarments, swimwear, hair accessories, tights & socks, open or used cosmetics and custom items cannot be returned or exchanged. We regret that we cannot refund shipping and handling charges for returns or exchanges. Please email for a return code.

Items purchased in store must be returned back to the store.

Please call us or email us before ordering if you are not sure of a size or need additional information.


We carry a wide range of apparel and shoes by different designers. If you are unsure of the size to order, please feel free to contact us at

How do I return my product:

Please email for a return code.

Please send the items you would like to return to:


1201 Herr Lane

Suite 155

Louisville, KY 40222

If you are shipping an item over $75 you should consider purchasing shipping insurance. We do not guarantee that we will receive your returned item.


When will my order be shipped?

Orders will typically be processed and shipped within 48 hours. You will receive a shipment confirmation when your order has shipped and tracking information within 48 hours of shipment. If an item is unavailable you will be notified within 24 hours.

How much is Shipping?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the checkout page where you will be offered shipping methods and pricing.

Gift Wrap:

All orders are shipped in tissue paper with a turquoise overwrap and FRESH seal. This makes for a very nice presentation. A small gift card can also be added.

Social Media:

By hashtagging #FRESH #FRESHLouisville, #FRESHBoutique or #FRESHBoutique4Girls in a photograph, the user grants FRESH the right to publish or display the photographs on their social media accounts. Photographs should be appropriately “hashtagged” or “tagged” in order to be eligible. If you are under 18, you must have your parents’ consent to use hashtags and tags. Taking or using images posted by @FreshBoutique4Girls must be tagged and any commercial use must be discussed with our Louisville Photographer.

Privacy Policy and Security Policy:

We respect your privacy, we will never release or sell any information about you to third parties. Please visit our Privacy Policy and Security Policy for complete details.

Other Comments/Suggestions:

We appreciate and welcome your comments and suggestions. Please feel free to email us at

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